Legal Document

Terms of Service

Last Updated: February 24, 2025

Please read these terms carefully before using our memorial portrait services.

1. Acceptance of Terms

By accessing or using Loved one Photo, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not use the service.

2. Acceptable Use Policy

You agree not to misuse the Service. You are prohibited from uploading:

  • Content that infringes on the intellectual property rights of others.
  • Illegal, pornographic, offensive, or hateful content.
  • Deepfakes intended to deceive or harm.

We reserve the right to ban users who violate these guidelines without refund.

3. Intellectual Property

Your Content: You retain all ownership rights to the original photos you upload.

Generated Content: You own the commercial rights to the images generated by our service, provided you have paid the applicable fees. We claim no ownership over your personal memorial art.

4. Refund Policy

Due to the digital nature of the product, refunds are generally discretionary. However, under our "Love it or Free" guarantee, if the generated image is technically defective or bears no resemblance to the subjects, we will offer a refund or free regeneration upon review.

5. Limitation of Liability

Loved one Photo is provided "as is". We are not liable for any indirect, incidental, or consequential damages arising from the use of our service. The AI may occasionally produce unpredictable results; users accept this risk.

Key Takeaways

  • We do not sell your photos or data.
  • Images are deleted after processing.
  • You own the copyright to your art.

Questions?

Our legal team is available to clarify specific clauses.

Contact Legal Team